🔑 Key Terms

Technology Integration

The adoption of AI, AR, machine learning, and other tools that improve engagement, personalization, and efficiency.

Competitive Differentiator

Technologies that give a brand an advantage over competitors.

Market Saturation

A crowded beauty marketplace where many brands compete for the same audience.

New Entrant Difficulty

The barriers that make entering the market challenging for new or emerging brands.

Why This Matters

Technology and competition shape every decision beauty brands make.
Understanding these forces helps students see:

  • why Sephora invests heavily in AI and AR

  • how personalization has become a baseline expectation

  • why saturated markets force brands to innovate faster

  • how competitive pressure influences timelines, channel strategy, and results

This slide sets the stage for the timeline and urgency that follow.

📚 Citations

Singh, P., & Mehta, R. (2024). AI-enabled personalization and competitive pressures in beauty retail. JETIR, 11(12), 111–117.